Shipping & Delivery Policy

Shipping & Delivery Policy

We are committed to delivering your furniture safely, efficiently, and on schedule. Because solid wood furniture requires careful handling and packaging, we work with specialized freight partners to ensure nationwide coverage across Pakistan.

1. Delivery Timelines & Dispatch

Standard catalog items are generally processed and dispatched within 5 to 7 business days. Custom-built or bespoke furniture orders require additional production time, typically taking between 2 to 4 weeks depending on the design complexity and finish required before being cleared for shipment.

2. Shipping Charges & Rates

Shipping rates are calculated based on the total weight, volume dimensions, and destination city of your order within Pakistan. Final delivery fees will be detailed during checkout or confirmed by our team prior to dispatch for specialized freight routes.

3. Delivery Access & Customer Responsibility

Customers are responsible for ensuring clear, safe access to the delivery location, including doorway clearance, stairwells, and room pathways. Our delivery team will bring the items to your main entrance or ground level unless prior arrangements have been made for upper-floor positioning.

4. Transit Damage & Inspection

Every shipment is securely packed to withstand transit conditions. We strongly request that you unpack and inspect all furniture items immediately upon arrival in the presence of the delivery team. If any damage is noted, record it on the delivery receipt and contact us within 24 hours at info@pakturkfurnitures.com.pk so we can resolve it promptly.

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